Safe Play Commitment

Responsible Gaming at areplus

At areplus, we believe that gaming should always be a source of entertainment — never a source of stress or financial difficulty. As a PAGCOR-regulated platform built for Filipino players, areplus is fully committed to providing a safe, fair, and responsible gaming environment for every member of our community across Manila, Cebu, Davao, and beyond.

areplus is PAGCOR-regulated  ·  21+ only  ·  Safe play tools available 24/7

21+ Minimum Age Requirement
24/7 Support Available (PST)
5+ Player Protection Tools
₱0 Cost to Self-Exclude
21 +

Strictly 21 and Above — No Exceptions

Under PAGCOR regulations governing online casino and sports betting operations in the Philippines, all players must be at least 21 years of age to register and play on areplus. This is not just a platform rule — it is a legal requirement. areplus enforces strict multi-layered age verification at registration and at the point of first withdrawal. Any account found to belong to a minor will be immediately suspended, all funds returned, and the incident reported to PAGCOR. If you are a parent or guardian, please use parental control tools on your devices to prevent minors from accessing the areplus platform.

How areplus Keeps You Protected

Six pillars of responsible gaming that guide everything we do at areplus

Age Verification

Every new areplus account goes through a mandatory KYC process that verifies age and identity using a government-issued Philippine ID. No player under 21 is permitted to wager real money on areplus — ever.

Deposit Limits

areplus players can set daily, weekly, or monthly deposit limits directly from their account settings. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory 24-hour cooling-off period.

Session Time Limits

Losing track of time is easy when you're in the zone. areplus lets you set a maximum session duration. When your limit is reached, you'll receive a reminder and the option to take a break — no pressure, no guilt.

Cool-Off Periods

If you feel you need a short break from gaming, areplus offers cool-off periods of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off period your account is temporarily suspended from placing bets and making deposits.

Self-Exclusion

areplus offers a permanent or long-term self-exclusion option for players who feel they need to stop gambling altogether. Self-exclusion can be requested for periods of 6 months, 1 year, 3 years, or permanently — at no cost.

Reality Checks

areplus sends periodic reality check notifications during active gaming sessions that show how long you've been playing and your net win/loss position. These are designed to help you make informed decisions about continuing play.


Self-Exclusion and Limit Controls

areplus provides a full suite of self-management tools that put you in control of your gambling behaviour. All tools are accessible directly from your areplus account dashboard under the "Responsible Gaming" section, available anytime — day or night.

Self-exclusion at areplus is taken seriously. Once a self-exclusion request is submitted, it is processed within one hour. During the exclusion period, the areplus account is locked for deposits, bets, and logins. Promotional communications are also stopped immediately. You cannot reverse a self-exclusion during the minimum exclusion period — this is intentional and is part of the protection the tool provides.

areplus also participates in the PAGCOR responsible gaming programme. Filipino players who wish to self-exclude across multiple licensed operators can register with the PAGCOR centralised self-exclusion database, which flags excluded players across all participating platforms in the Philippines.

How to Request Self-Exclusion: Log in to your areplus account and navigate to Account Settings → Responsible Gaming → Self-Exclusion. Select your preferred exclusion duration and confirm. You can also request self-exclusion by emailing [email protected] with the subject line "Self-Exclusion Request".

Setting Up Your Protection Tools

  • 1
    Log In to areplus

    Access your areplus account from your browser or mobile device. All responsible gaming tools are available immediately after login, no waiting period required.

  • 2
    Go to Account Settings

    Click on your profile icon in the top-right corner of the areplus platform and select "Account Settings" from the dropdown menu.

  • 3
    Open Responsible Gaming

    Navigate to the "Responsible Gaming" tab. Here you will find all available tools: deposit limits, session time limits, cool-off periods, reality check settings, and self-exclusion.

  • 4
    Configure Your Limits

    Set the limits that work for you. Deposit limits and session time controls take effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before the change is applied.

  • 5
    Confirm and Save

    Confirm your selections. areplus will send a confirmation email to your registered address. Our support team is available 24/7 via live chat if you need assistance navigating these tools.


More Ways to Stay in Control

areplus gives you the tools — you set the boundaries that feel right for you

Wager Limit
Loss Limits

Set a maximum amount you're comfortable losing over a defined period. Once your loss limit is reached, areplus will prevent further bets until the period resets.

Take a Break
Cooling-Off Mode

Not ready for full self-exclusion? A cool-off gives you a short, mandatory break of 1 to 30 days. Your account is suspended for gambling activity during this time.

History
Transaction History

Review your full deposit, withdrawal, and wager history at any time. Transparent records help you track spending patterns and make informed decisions about your play.

Notifications
Reality Check Alerts

Receive automatic notifications at intervals you choose — every 30, 60, or 120 minutes — showing your session duration and net balance so you always know where you stand.


Is Your Gaming Still Fun?

Answer these questions honestly. If you answer "yes" to three or more, we encourage you to use areplus's responsible gaming tools or seek support.

Responsible Gaming Self-Check

1 Do you spend more money gambling than you originally planned to?
2 Do you gamble to try to win back money that you have lost — also known as "chasing losses"?
3 Have you borrowed money, sold items, or skipped bills to fund your gambling activity?
4 Do you feel restless, irritable, or anxious when you are not gambling or when you try to cut down?
5 Has gambling caused problems with your family, friends, or work in Makati, Quezon City, or wherever you live?
6 Do you find yourself thinking about gambling frequently, even when doing other activities?
7 Have you tried to stop or reduce your gambling but found it difficult to do so?
If you answered yes to three or more: Please consider setting limits on your areplus account or requesting a self-exclusion. You may also want to speak with a trusted professional. Remember — there is no shame in asking for help, and areplus support is available 24/7 at [email protected].

Responsible Gaming FAQs

Quick answers to the questions areplus players ask most about safe play

PAGCOR, the Philippine Amusement and Gaming Corporation, sets the legal minimum gambling age for casino-style gaming in the Philippines at 21 years old. This applies to all PAGCOR-licensed operators, including areplus. The higher minimum age is intended to provide additional protection for young adults in the Philippines, given the risks associated with problem gambling at a formative stage of life.

You can request self-exclusion by logging into your areplus account, going to Account Settings, and selecting the Responsible Gaming tab. From there, choose the Self-Exclusion option and select your preferred duration (6 months, 1 year, 3 years, or permanent). Alternatively, you can email [email protected] with the subject line "Self-Exclusion Request" and our team will process it within one hour. Self-exclusion is free and takes effect immediately upon processing.

No. Self-exclusion at areplus is intentionally irrevocable during the minimum exclusion period. This is a feature, not a limitation — it ensures that the tool provides genuine protection when you need it most. For exclusions of 6 months to 3 years, reactivation requests can only be submitted after the minimum period has expired and are subject to a mandatory 7-day reflection period. Permanent self-exclusion cannot be reversed.

Any real-money balance remaining in your areplus account at the time of self-exclusion will be returned to your verified withdrawal method — GCash, PayMaya, or your linked Philippine bank account. Bonus balances that have not yet met wagering requirements will be forfeited in accordance with the areplus Bonus Terms. Withdrawal of your real-money balance will be processed within the standard processing timeframe.

The Philippines has several resources available for players who may be experiencing problem gambling. PAGCOR operates a responsible gaming programme that provides guidance and support. Gamblers Anonymous Philippines has groups operating in Metro Manila, Cebu, and other major cities across the country. The Department of Health's mental health hotlines can also provide referrals to licensed counsellors. areplus encourages any player who is struggling to seek professional support — your wellbeing comes before any game.

Yes. areplus participates in the PAGCOR responsible gaming compliance framework and shares self-exclusion data with the PAGCOR centralised registry as required by our operating licence. This means that a self-exclusion filed with areplus may be reflected across other PAGCOR-licensed online gaming operators in the Philippines, providing broader protection for players who choose to exclude themselves from gaming activity.

Play Smart. Play Safe. Play at areplus.

areplus is built for Filipino players who enjoy gaming responsibly. Hundreds of slots, live casino tables, sports betting, and bingo — all with PAGCOR regulation and full player protection tools. 21+ only.

21+ only. PAGCOR regulated. Gambling involves financial risk — please play within your means.